hibajee 8 FAQ — Your Questions Answered

Cashback is calculated on your weekly net loss — that is, your total losses for the week minus your total winnings. For example: if a Silver member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.5% = ৳100. This is the maximum cashback for that level. If you win or break even, no cashback is paid.

In the hibajee 8 VIP program, your level is determined by your regular activity. To move from Bronze to Silver, and from Silver to Gold, you need to stay consistently active in casino and sports betting. For questions about specific turnover or points requirements, contact customer support directly and they will give you details based on your individual account.

Weekly cashback is the core benefit of the hibajee 8 VIP program. Members at higher levels may receive priority customer support and can be informed about special promotional offers earlier. All VIP members have access to 24/7 support in Bengali.

Once cashback is credited to your account, you can use it to continue playing. For details on withdrawal conditions, contact customer support or read the Terms and Conditions page, which has guidelines on cashback usage.

If you are inactive for a long time or your activity drops significantly, your VIP level may be reviewed. hibajee 8 wants members to stay active and get the full benefits. If you have any questions about level changes, live chat support can give you a direct answer.

At hibajee 8, withdrawal requests to any mobile wallet — bKash, Nagad, Rocket, or Upay — are typically completed within 10 to 45 minutes. The same timeframe applies to bank transfers. If you need an update after submitting a request, let the support team know via live chat.

The minimum withdrawal amount at hibajee 8 is ৳500. Requests below this amount will not be accepted. Only request a withdrawal once your winnings exceed this limit, or wait until multiple winnings add up to a sufficient amount.

To withdraw winnings from the welcome bonus, you must first meet the wagering requirement. Example: if you deposit ৳1,000 and receive a 120% bonus of ৳1,200, your balance will be ৳2,200. You will then need to complete ৳1,200 × 15 = ৳18,000 in turnover before the bonus amount becomes withdrawable. Wagering is calculated on the bonus amount only, not the total balance.

Yes, hibajee 8 processes withdrawals at night and on holidays too. If you win on a Friday or Saturday night in Bangladesh — whether from a match or a slot — there is still a chance your withdrawal will come through within the same 10–45 minutes. If processing is delayed, let live chat know right away.

If the request has not been completed within 45 minutes of submission, contact live chat. Share your transaction reference number and the time of the request, and the support team will check and update you quickly. If your account verification is incomplete, the pending time may be longer.

For security reasons, hibajee 8 generally processes withdrawals only to wallets or bank accounts whose name matches the name registered on your account. Sending to a bKash, Nagad, Rocket, or bank account in someone else's name may not be possible. Using a payment method registered in your own name is the most reliable approach.